Unexpected Events

Crisis Button: I just won the lottery! What do I do?

Q&A: What should I do if I'm the victim of identity theft?

Be prepared to do these 4 things right away.

Q&A: Can a spouse claim benefits if their spouse committed suicide?

That depends on a couple of scenarios.

When disaster strikes...strike back.

Q&A: What should I do if I'm the victim of identity theft?

Know the 4 steps

Q&A: What happens to a bank loan in the event of a death?

The answer depends on whether there were any co-signers against the debt.

Q&A: Does credit card debt transfer to your children after death?

This question highlights one of the top reasons why you have credit in your name only.

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The Latest

Dear Mr. President: Do this first for consumers

November 7, 2012

What's your priority for President Obama?
Here's a roundup of what key consumer experts want the president and the next Congress to tackle first.
TAXES
John C. "Jack" Bogle, founder of the Vanguard Group:
Deal as...
How to lodge a complaint against an insurance company | Video

November 6, 2012

Insurance is a necessity for most people. It offers coverage and protection during unexpected events. However, there are times when your claim is not handled in a manner that you find acceptable. Complaints expert Adam Gibbs outlines the steps...
Bans on same-sex marriage: How they affect couples

November 5, 2012

Last week, an appeals court in New York ruled that a law defining marriage as a union between a man and a woman is unconstitutional. Under the Defense of Marriage Act (DOMA), the United States cannot recognize marriages between same-sex couples...
Q&A: Do I need Medicare coinsurance?

November 5, 2012

Medicare coinsurance is absolutely essential. Medicare only pays 80 percent of usual and customary fees — that does not mean it pays 80 percent of the bill. You must first ask if the doctor’s office...
Beware of scams that follow natural disasters

November 5, 2012

Natural disasters can bring out the best in people, and also the worst.
Following disasters like superstorm Sandy, opportunists and scam artists prey on victims as well as those who want to help. You can expect scams related to home repair...
Insurance divides haves from have-nots after Sandy

November 3, 2012

Standing in the driveway next to the charred shell of his house on Long Beach, Long Island, with the hood open to his water-logged, brand-new 2012 Subaru Outback, Bill Long heard the words so many in the path of superstorm Sandy have been hoping...
Got tree damage from Sandy? What to do next

November 2, 2012

If a tree falls, how do you get your insurer to listen?
Tree damage is plaguing many homeowners and businesses after Sandy blasted through the Northeast, inflicting much of her damage on New York, New Jersey and Connecticut. As of Friday...
Ask Jane: Is your insurance coverage ready for more storms?

November 1, 2012

All along the upper Atlantic Coast, people are eying their homeowners policies, to see if insurance will cover the damage that Hurricane Sandy left behind.
I hope you already did...
Homeowners dodge Sandy deductibles, face other costs

November 1, 2012

When the National Hurricane Center declared Sandy a "post-tropical storm" just before it made landfall, a lot of homeowners across New Jersey, New York, Connecticut and Maryland may have saved a lot of money. The governors of these states have...
Q&A: Can I use cash value life insurance for retirement savings?

November 1, 2012

One of the more popular uses for cash value life insurance is to save for your retirement...